1. Introduction
F99999 is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") describes in detail how we collect, store, use, and protect your personal information when you use the f99999 website and application.
By using any f99999 service, you are deemed to have accepted this Privacy Policy. This Policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.
Please note: This Policy may be updated at any time. You will be notified of any changes via email or in-app notification.
2. What Data We Collect
F99999 collects the following types of data to provide its services. We do not collect any information that isn't necessary.
| Data Type |
Example |
Reason for collection |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Verification & Communication |
| Financial data |
Payment account number, transaction history |
Deposit & Withdrawal Processing |
| Device Information |
IP address, device model, browser |
Security Monitoring & Fraud Prevention |
| Usage data |
Betting history, session duration, preferences |
Service improvement & personalized experience |
Information provided during registration must be accurate. Providing incorrect details may cause account verification issues and delays in processing withdrawals.
3. How We Use Your Information
F99999 uses collected data only for specific, limited purposes. No data is used for unrelated activities.
- Account Management: To create your account, complete verification, and ensure secure login.
- Service Delivery: To operate betting, lottery, live games, and other services.
- Transaction Processing: To successfully process deposits and withdrawals.
- Customer Support: To assist you with questions, complaints, and issue resolution.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Personalized experience: To show you relevant offers and content based on your preferences.
- Legal Obligations: To meet regulatory requirements in accordance with applicable law.
- Service Improvement: To improve platform performance and enhance the user experience.
Our assurance: f99999 never transfers your information to third parties for marketing or advertising purposes.
4. Data Sharing & Disclosure
F99999 shares your information only in strictly limited circumstances and solely where necessary. Details are outlined below:
- Payment providers: Only the minimum necessary data is shared with Mobile Pay, Nagad, or your bank to process deposits and withdrawals.
- Legal Authorities: Information may be disclosed as required to comply with legal directives or court orders in Bangladesh.
- Security Partners: Limited information may be shared with specialized firms for fraud prevention and cybersecurity purposes.
- Technology service providers: Server hosting and cloud storage providers operate under strict confidentiality agreements.
Outside of the cases mentioned above, f99999 will not disclose your data for any other reason. Before sharing data with third parties, their privacy policies are reviewed and data protection agreements are signed.
5. Cookie Policy
The f99999 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
- Essential cookies: Required for login sessions and security. These cannot be disabled.
- Performance Cookies: Used to monitor page load times and errors.
- Functionality Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which parts of the site are used most — fully anonymized.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.
6. Security Measures
F99999 uses industry-leading technology to ensure the highest level of security for your data. Our security framework includes:
- 256-bit TLS/SSL encryption — applied to all data transfers.
- Database storage secured with AES-256 encryption.
- Two-Factor Authentication (2FA) support.
- Real-time monitoring by a 24/7 Security Operations Center.
- Regular penetration testing and vulnerability assessments.
- Automatic account lock on suspicious login attempts.
Important: Beyond technical safeguards, your own vigilance matters too. Use a strong password and never share it with anyone.
7. Data Retention Period
F99999 does not retain your data longer than necessary. The retention period for each type of data is outlined below:
- Account Information: For the duration your account is active, and up to 5 years after closure.
- Transaction history: Up to 7 years, as required by law.
- KYC documents: Up to 3 years after account closure.
- Support conversations: Up to 2 years after resolution.
- Cookies & Session Logs: Up to 90 days.
Once the retention period ends, data is permanently and securely deleted. You may also request early deletion before the period expires, though certain data may need to be retained for a legally required duration.
8. Your Rights
As an f99999 member, you have the following rights over your own data:
1
Right to Access Your Data
You may request access to the information we hold about you at any time.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
You may request the deletion of your data under certain circumstances.
4
Right to Restrict Processing
You may request that your data be used only for specific purposes.
5
Right to Data Portability
You have the right to receive a copy of your data and transfer it elsewhere.
6
Right to Withdraw Consent
You may withdraw your consent to the use of previously provided data at any time.
How to submit a request: To exercise any of the rights listed above
support@f99999.bizEmail us and we will respond within 30 business days.
9. Protection of Minors
F99999 is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.
- Age is verified at the time of registration.
- Age is confirmed through national ID as part of the KYC process.
- If a user is identified as a minor, their account is immediately suspended.
- Any data collected will be deleted immediately.
For Parents: If you believe your child has created an account, please contact us immediately at
support@f99999.bizto get in touch.
10. Changes to the Privacy Policy
F99999 may update this Privacy Policy from time to time. Changes may be made due to business needs, legal requirements, or technological developments.
- For significant changes, you will be notified in advance via email and in-app notifications.
- Updated policies take effect from the date of publication.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
- The date of the latest update will always be displayed at the top of this page.
- Previous versions are kept in an archive and made available upon request.